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About us
We offer a wide range of services with international presence and reach. Our high-quality services and solutions meet corporate and individual needs in such a dynamic, changing and demanding world. We improve our clients’ daily experience through our 24/7 worldwide Assistance Services. Reliability, commitment and respect are some of our defining corporate values.
We are a 100% Argentinian company with more than 20 years of experience in the market
For more than 20 years, we have been improving our customers’ daily experience by providing 24/7 worldwide Assistance Services. Meet us.
Profile
Clients & success cases
Business Model
Profile
How? Adding value to your main product by planning a Fidelization Program. Learn more.
Our structure
Our corporate offices are located in the Technology District, Ciudad de Buenos Aires. We have a TIC certification as a company dedicated to Information Technology and Communication applied to providing services. Our 450 meters’ Operations Center is located in Tesla II Building.
Our platforms are technologically prepared to develop any kind of telephone management task and can integrate telephony tools such us inbound and/or outbound calls, calls redirecting and IVR. They also count with integrated CRM: development of customer service processes, sales and assistance services, all of which with their respective metrics and within a virtualized technology environment.
Cardinal assistance
B2C: Digital Direct Market
International compare tools and e-commerce
B2B: Corporate Market
Insurance companies, mutual societies, cooperatives, automotive terminals, employee benefits, advance purchase
B2B2C: Agencies Market
Travel agencies and GSA sales agents
Institutional Video
To travel this way gives you peace of mind
24/7 worldwide travel assistance. Our commitment is to help people who are in trouble and offer them an effective and immediate answer. Travel safe.
B2B Corporate Channel
- More than 3,500,000 customers.
- More than 300 corporate contracts.
- 1,200,000 vehicles and more than 700,000 homes have our assistance services.
- More than 600,000 national and international travelers.
- 1,000,000 customers have our Medical, Legal, IT and Veterinary services.
Cardinal affinity
We propose a flexible and dynamic way of generating business by developing a new line of profitability for your company.
We commercialize services to brands which are looking for differentiation. From in- person, telephone and digital channels we aim at:
We commercialize services to brands which are looking for differentiation. From in- person, telephone and digital channels we aim at:
- Making your database more profitable in a direct way and at no cost
- Building customer loyalty
- Expand your service portfolio
- Active customers: 125.000
- Monthly growth: 5,000 customers per month
- Corporate accounts: 20 corporate contracts
Global Contact Center
We offer solutions to companies that need 24/7 customer service from our own Contact Center
- Assistance services coordination
- Claims reporting for insurance companies
- Logistics services for labor risk insurance companies
- Customer Care
- Telemarketing
- Cardinal products customer service
- Audits and customer satisfaction surveys
Services
Mercado Libre Official Store
We added a new commercialization channel through the biggest e-commerce platform in Latin America.
Cardinal is the first and only company in the market which operates as an Official Store on Mercado Libre by offering our Home Assistance and Vehicle Assistance products for the direct market through our Cardinal Multi Assistance brand.
Cardinal Rent a Car
Cardinal Rent a Car is Cardinal Worldwide Services’ own online platform created to manage reservations for the B2B2C market, which offers companies all the information to make their car rental sales grow. You will be able to quote the best prices and car rental companies, reserve and make changes from just one site. We are Hertz, Dollar and Thrifty sales representatives in Argentina, Chile, Uruguay, Paraguay and Bolivia.
Since 1999 we have been successfully transforming rent-a-car experiences at any destination around the world.
App mobile
All our services at your fingertips
Cardinal Assistance offers 24/7 high-quality services no matter where you are. Discover the easiest and fastest way of being protected at all times.
Now you can request our services from Cardinal’s mobile app. You can share your location, call us or ask for a call anywhere, anytime. It is the easiest and fastest way of being protected at all times. Available for smart phones.
Now you can request our services from Cardinal’s mobile app. You can share your location, call us or ask for a call anywhere, anytime. It is the easiest and fastest way of being protected at all times. Available for smart phones.
Contact Us
Argentina
Av. Caseros 3039, Piso 8
Edificio Tesla II Distrito Tecnológico
Ciudad Autónoma de Buenos Aires.
0800-222-9000 / +54 11 4814-7777
contacto@cardinalsisa.com
Av. Caseros 3039, Piso 8
Edificio Tesla II Distrito Tecnológico
Ciudad Autónoma de Buenos Aires.
0800-222-9000 / +54 11 4814-7777
contacto@cardinalsisa.com
Chile
Enrique Foster Norte 115
Alter Office Business Center
Oficina 507, Las Condes
+562 2938 2046
info.cl@cardinalsisa.com
Enrique Foster Norte 115
Alter Office Business Center
Oficina 507, Las Condes
+562 2938 2046
info.cl@cardinalsisa.com
Finance and Management
cobranzas@cardinalsisa.com
cobranzas@cardinalsisa.com
Commercial Area
corporativo@cardinalsisa.com
corporativo@cardinalsisa.com
Join Our Team
seleccion@cardinalsisa.com
seleccion@cardinalsisa.com
Dirección General de Defensa y Protección al Consumidor - Consultas y/o Denuncias:
Ley N° 2.244
Establece que las personas físicas o jurídicas que comercialicen, o presten servicios a consumidores y/o usuarios en el ámbito de la C.A.B.A. y posean página de internet, deberán agregar un enlace con la Dirección General de Defensa y Protección al Consumidor. Dirección General de Defensa y Protección al Consumidor. Para consultas y/o denuncias ingrese aquí
Ley N° 24.240
Defensa de las y los consumidores - Para consultas y/o denuncias ingrese aquí.
Ley N° 2.244
Establece que las personas físicas o jurídicas que comercialicen, o presten servicios a consumidores y/o usuarios en el ámbito de la C.A.B.A. y posean página de internet, deberán agregar un enlace con la Dirección General de Defensa y Protección al Consumidor. Dirección General de Defensa y Protección al Consumidor. Para consultas y/o denuncias ingrese aquí
Ley N° 24.240
Defensa de las y los consumidores - Para consultas y/o denuncias ingrese aquí.
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